March 05, 2020

3 Career Tips from Abigail Johnson

Billionaire Abigail Johnson is the President and CEO of powerhouse American investment firm Fidelity Investments. Needless to say, she’s made Forbes’ The World’s 100 Most Powerful Women List multiple times.

The fields might be different, but you’ll discover that sales teams have much to learn from Johnson when it comes to career advancement.

Here’s what she has to say about success:

1. The World Is Changing Every Day

Johnson believes that no matter how hard you work, you can always give a little more.

Your customers’ needs are subject to change, as well as your operating environment. To keep up, you must be ready to change your ways and adopt the industry’s best practices.

See what’s happening in the world around you. Identify the most important trends and you might want to get on or adapt to it to stay relevant.

2. Follow Your Gut

From everyday to life-changing decisions, Johnson always trusts her instincts. The gut feeling is very important in sales, so you might want to do the same thing.

You know yourself more than anybody else. You need to know what works for you and trust yourself to make a good decision.

If you don’t follow your gut, what would you rather follow? Just remember that this is in regard to things that you can’t actually learn. 

3. Learn How to Communicate

When she climbed the corporate ladder at Fidelity, Johnson had thousands of people above and under her. They all had different roles and backgrounds, and she needed to learn how to communicate effectively with all of them.

This is exactly what you need to learn about your sales team members.

You need to know exactly who they are and what drives them. Do that and you’ll have no trouble motivating them or solving conflicts as they arise.

For more advice on managing winning sales teams, see if you qualify for a free sales training session with Frontier Performance.